Privacy Policy

Meridian Dynamics Inc. ("we", "us", "our") operates PlantPulse and the plantpulse.ca website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Act respecting the protection of personal information in the private sector (Law 25), and other applicable privacy legislation.

1. Information We Collect

Information you provide directly

When you fill out our contact form or book a demo, we collect:

• Your name
• Your email address
• Your company name (if provided)
• The content of your message

Information collected automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution
• Approximate geographic location (country/region level)

We may use analytics tools such as Google Analytics to collect this information. If analytics tools are active on this site, they may use cookies to help us understand how visitors interact with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and demo requests
• Understand how visitors use our website so we can improve it
• Send you information about PlantPulse if you have requested it
• Comply with legal obligations

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who help us operate our website and business (e.g., email delivery, analytics). These providers are contractually required to protect your information.
• Legal authorities if required by law, regulation, or legal process.

4. Data Storage and Security

Your personal information may be stored and processed in Canada. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

5. Your Rights

Under PIPEDA and Quebec Law 25, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for the collection and use of your information at any time
• Request portability of your personal information in a commonly used format
• File a complaint with the Commission d'acces a l'information du Quebec or the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at info@plantpulse.ca or through the contact form on our website.

6. Cookies

Our website may use cookies for analytics and functionality purposes. We will obtain your consent before placing any non-essential cookies on your device. You can manage or withdraw your consent at any time through your browser settings.

Types of cookies that may be used on this site:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our website. These require your consent before activation.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

• Analytics providers (e.g., Google Analytics) for website usage data
• Scheduling tools (e.g., Calendly) for meeting bookings
• Email delivery services for responding to your inquiries

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

In accordance with Quebec Law 25, Meridian Dynamics Inc. has designated a person responsible for the protection of personal information within the organization. For privacy inquiries, to exercise your rights, or to file a complaint, contact:

Meridian Dynamics Inc.
Email: info@plantpulse.ca
Or use the contact form on our website.